Last updated: August 2026

This Cookie Policy explains how Aurora HVAC (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website.

Aurora HVAC is a UK-based heating, ventilation and air conditioning (HVAC) business.

1. What are cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website.

Cookies help websites operate correctly, remember your preferences, and, where applicable, provide information about how visitors use the website.

2. How we use cookies

We may use cookies for the following purposes:

Essential cookies

Some cookies are necessary for our website to operate correctly. These cookies may support functions such as website security, page navigation, form functionality, and remembering your privacy preferences.

These cookies do not normally require your consent because they are necessary to provide the website or a service you have requested.

Analytics cookies

We may use analytics cookies to help us understand how visitors use our website.

Analytics information may include things such as:

– The pages visitors view;
– How visitors navigate around the website;
– The approximate number of visitors to the website;
– How long visitors spend on different pages; and
– General information about the devices and browsers used to access the website.

We use this information to help us improve our website, content, and services.

Where required by applicable law, we will ask for your consent before placing analytics cookies on your device.

3. Third-party analytics services

We may use third-party analytics services to help us understand website usage.

If we use an analytics provider, that provider may place cookies or use similar technologies on our website and may process information in accordance with its own privacy policy.

The specific analytics service we use will depend on how our website is configured.

We will update this Cookie Policy where necessary if we introduce additional analytics services or technologies.

4. Cookies we do not currently intend to use

Aurora HVAC does not intend to use cookies for targeted advertising or behavioural advertising as part of the initial website setup.

If this changes in the future, we will review our cookie practices and update this Cookie Policy and our consent mechanisms where required.

5. Managing your cookie preferences

Where consent is required for analytics cookies, you will be given the opportunity to accept or reject those cookies when you first visit our website.

You may also be able to change your preferences at any time through our cookie settings.

You can additionally manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the website.

6. How long cookies remain on your device

Cookies may be either:

– Session cookies, which are deleted when you close your browser; or
– Persistent cookies, which remain on your device for a specified period or until you delete them.

The length of time a particular cookie remains on your device will depend on its purpose and, where applicable, the third-party service that provides it.

7. Personal information

Some cookies or similar technologies may collect information that could be considered personal data.

Where this occurs, we will process that information in accordance with applicable UK data protection legislation and our Privacy Policy.

You can read our Privacy Policy here: [Insert Privacy Policy link].

8. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, the technologies we use, or applicable legal requirements.

Any changes will be published on this page and the “Last updated” date will be amended accordingly.

9. Contact us

If you have any questions about this Cookie Policy or how Aurora HVAC uses cookies, please contact us:

Aurora HVAC
Email: office@aurorahvac.co.uk
Telephone: 01752 910250
Website: www.aurorahvac.co.uk
Address: Eclipse House, 5 Somerset Place Lane, Plymouth Devon PL3 4BH